FAQs
Interested in joining us for a class? We got you, Mama. Here is everything you need to know.
Stroller based programs
Can I try a class before I join?
YES! Your first class is always free! Click the link at the top of your screen to find out more.
Do I need to pre-register or can I just show up?
It is helpful to preregister ahead of time so the instructor can plan ahead for the right amount of people in class. There is also some information we need from you and a waiver needs to be signed before your first class, so it is recommended and appreciated if you sign up before hand.
What do I need to bring to class
For our stroller based classes, you will need a stroller or baby carrier for your kiddo, water for you, a towel or mat for our core exercises at the end and anything that is helpful to keep your kiddo happy in the stroller.
I just had a baby, when can I join stroller classes?
The recommended time to wait after having a baby is 6 weeks for a standard vaginal birth and 8 weeks for a C-section. We recommend that you have had your check up with your OB and they have approved you to return to exercise. If you are given any modifications by your doctor, it is important that you share that with the instructors so they know to provide modifications for you.
Can I attend classes if I am pregnant?
We have several pregnant moms in class, but it is recommended that you have been cleared by your doctor before starting a new exercise routine. We will provide modifications and alternative exercises for moms of all stages of motherhood.
How will I know if the class location has changed due to weather?
If you are signed up for class in Pike, we will notify you either through text or email. We will also post on our Facebook group. Always make sure to sign up for class if you're planning to attend so we're able to notify you ahead of time.
Please Note: We are indoors November - April and outdoors May - October so this normally isn't something to be concerned about.
Do I need to be a runner to attend these classes?
Definitely not, we offer routes throughout our park locations that offer the distance for the moms that want to run and the proper distance for those that want to walk. We have a mix of runners and walkers at most classes.
At what age can my baby be in a jogger?
We recommend you follow the guidelines based on your stroller. You can find that information on the website or in the user manual.
Do I need a jogging stroller for the workout?
You do not need a jogging stroller. As long as the stroller has a buckle to keep baby/kiddo safe while moving, you're good to go.
What happens if my baby doesn't like being in the stroller, gets fussy or I need to feed?
Our instructors are equipped with ways to help you out to keep your little one/s happy. We will sing songs, move around a lot to keep baby engaged. Our instructors are also always happy to hold your little one for you so you can get your workout in. When babies get hungry you can step aside to feed if you need to, put your little one in a baby carrier or we can help by bottle feeding while you get your workout in.
Can my older children walk along or ride their bike during class?
Once a child turns 5 they are allowed to be out of the stroller during class. They will need to walk, bike or scoot next to mom between stations and stay seated next to mom or the stroller when we are at each station. During summer and school breaks we have a handful of "big" kids come to class and they love to watch mom and see all of the little babies.
Mom-only classes
Can I try a class before I join?
Your first class is always free! Click the link at the top of your screen to find out more.
Do I need to pre-register or can I just show up?
We ask that your pre register in order to help the instructor to plan ahead for the number of clients in class and to sign the waiver before class starts.
Can I bring kids to mom-only classes like Body Boost or Body Ignite?
Body Boost & Body Ignite are kid free workouts and it is preferred that they don't join us for class, but we understand that plans change and it is important for you to take that hour for yourself, so we welcome them on an occasional basis if you need to bring them. It is important to know that they will need to be out of the way and entertained on their own. They can't sit next to you or run around with you, and the instructor will not be responsible for entertaining them.
Can I attend classes if I am pregnant?
If you were exercising before you were pregnant, either attending Body Boost or Body Ignite or something similar, yes you can attend class with your doctors approval. It is always recommended you discuss your exercise routine with your doctor through pregnancy. While it is healthy and recommended to exercise during pregnancy, it is recommended that you don't start any NEW strenuous exercise routines during pregnancy and always communicate with your doctor first.
Do I need to be in great shape to participate in class?
No, you just need to come to class with the right attitude. Our instructors will always make sure to offer exercises with different options, for example; Jumping Jacks can be stepped out with feet never leaving the ground, done traditionally or intensified by jumping with both feet off the ground.
How will I know if the class location has changed due to weather?
We will do our best to make changes in the schedule due to the weather the night before. It is important to make sure you're signed up for class if you plan to attend so that if there are any last minute changes we can notify you by text/email or call. We will also always post in our Facebook group.
Our Village
What is Fit4Mom Our Village Events & Playgroups?
Our Village Events includes our weekly playgroups that are free to the community, monthly mom night outs, monthly book clubs and all family events.
As moms, we understand that life is about finding balance while nurturing our minds, bodies and spirits. Our FIT4MOM Our Village Events and Playgroups was created with this aspiration in mind. By becoming a member, you will build a tight community of moms to share advice, tips and most importantly, laughter. Support and connect with other moms through:
WEEKLY innovative & creative playgroups - fun for baby
MONTHLY entertaining Moms' Nights Out - this is your time
MONTHLY Mommy and Me play dates- get your kids involved in fun activities, special events for showers, births, meal trains, etc., for our members, "Moms with a Mission" activities to help better the community where you live and play. Join us and make a difference.
****You do NOT have to be a member of FIT4MOM to join the FIT4MOM Our Village Weekly Playgroup. All moms are welcome! This is a FREE group!
What if I need to cancel/put a hold on my membership?
A 30-day notice is required to cancel your membership. You will need to fill out this form in order to Cancel or Make Changes to your membership.
https://forms.gle/srnRWwSMPV1nwg5j9
A copy of the policies can be found in your Terms & Conditions.
Our Membership
What does my Unlimited Membership include?
Your membership includes unlimited classes at any of the FIT4MOM Castle Rock & Castle Pines locations. Discount on Fit4Mom retail and exclusive discount pricing on Body Well, Run Club & Fit4Baby Sessions.
Membership also includes being a member in our closed Facebook group, weekly playgroups, monthly Moms’ Night Outs and more!
Can I bring family or friends who are visiting to class with me?
Visitors are welcome to come to class FREE of charge! If you have an extended-stay guest who will participate longer than one week, they will be subject to a $18- $22 per class charge. All visitors must sign our waiver in order to participate.
How do I place my membership on hold or cancel it?
Email stephanieholz@fit4mom.com to change the status of your membership. All requests need to be received in writing 5 business days before the next payment is due. Once payment processes there are no refunds.
Memberships will be placed on hold for the maximum of 3 months. Our system auto prorates payments so no paid membership is lost.
When can I place my membership on hold or cancel it?
Holds can start any day of your billing cycle. Our system auto-prorates your membership upon release of your hold. There are no refunds on dues once payment has been paid. To avoid payment, all requests need to be received in writing 5 business days before the next payment is due.
How do I change my return date on my hold?
You can return from your hold on any day of the month. You need to email stephanieholz@fit4mom.com at least 24 hrs prior to your return. If you attend class without advanced notice your credit card on file will be charged the drop-in rate of $18-$22/class.
What is the fee to place a membership on hold?
You can place your membership on hold once a year (12 month calendar) at no charge, for up to 3 months. After 3 months it will automatically renew unless you have communicated with Stephanie. If you need to put it on hold again within a 12 month period, there is a $20 fee to place your membership on hold.
Can I attend classes when my membership is on hold?
When your membership is on hold you can attend classes at the drop-in rate of $18-$22 per class. Your credit card on file will be charged automatically.
What is the enrollment fee for a membership?
There is a $75 enrollment fee for all new monthly memberships. If you sign up for membership on the first day of class you save $50 on your enrollment fee.
Members who transfer to us from another franchise outside will be charged a $25 enrollment fee.
How do I update my credit card on file?
To update your credit card on file:
Log into your Pike13 account
Below your profile photo you will see a list of options
Click on "Payment Methods"
Update the information
Click “Save”
Be sure to delete the old credit card on file
If your monthly dues payment fails and you do not respond to our emails to update your credit card info, your membership will be cancelled.
Click here <LINK TO PIKE SITE> for Pike13 website.
Who do I contact with questions about my membership?
If you ever have any questions on your membership, you can email stephanieholz@fit4mom.com or call us at 619 - 316-3227.
Is my membership transferable to another franchise location?
No. Memberships are only valid for the franchise where they were purchased. If you move to an area outside of our franchise, you will need to cancel your current membership and sign up for a membership at the new franchise. We encourage you to contact the franchisee where you are moving to and let them know you have a current FIT4MOM membership at another franchise.
*Prices & Policies are subject to change.